20 January, 2021
Oxford Instruments expands digital support with the launch of a new online store
Oxford Instruments, a leading provider of high-technology solutions, information and services for industry and research, announced the launch of a new online store for a range of products including consumables, spares, training and digital products. The site, which is currently available for orders from Europe, North America and Asia, builds on the needs and preferences of customers while continuing to expand the transformation of our customer service approach by developing new ways to support and reinforce existing partnerships.
"Our ongoing drive to support our customers during this challenging time has accelerated the implementation of our planned digital transformation programmes," said Dr Ian Wilcock, Managing Director of NanoAnalysis & Magnetic Resonance. "Our new, easily-navigable online shop not only streamlines and dramatically improves processes for supplying our customers with spares and consumables, but also allows us to deliver digital products such as remote training and assistance using developing technology such as merged reality.”
This expansion builds on the company's ongoing purpose to support customers to address some of the world’s most pressing challenges, through our continued investment in digital and customer service transformation.
Dr Wilcock continues, “Through this platform, our customers can continue to leverage our global expertise to maximise their productivity, allowing them the peace-of-mind and flexibility to be able to focus on their own projects and outputs and expand their research.”
For more information on Oxford Instruments and to view the online store, please visit oxinst.com/ecommerce